Terms of Service
These terms set expectations for using ExchangePro - including eligibility, acceptable use, fees, and legal responsibilities. Read them alongside our Privacy Policy.
Clear agreement
These terms describe how you may use ExchangePro and what we expect from every account.
Fair use & security
We protect the platform with compliance checks, monitoring, and strict rules on abuse.
Transparent updates
When we materially change terms, we will communicate updates through the product or email.
Acceptance of Terms
By accessing or using ExchangePro, you agree to be bound by these Terms of Service and our Privacy Policy.
- If you do not agree, you must not use the platform or related services.
- You confirm that you are legally able to enter a binding agreement in your jurisdiction.
- Additional terms may apply to specific features and will be presented where relevant.
Our Services
ExchangePro provides digital asset exchange and related tools. Features may evolve as we improve the product.
- Availability, supported assets, and processing times may vary by region and risk controls.
- We may suspend or limit access for maintenance, compliance, or security reasons.
- We do not guarantee uninterrupted service and are not responsible for third-party network issues.
Accounts and Eligibility
You are responsible for your credentials, verification data, and all activity under your account.
- You must provide accurate information and keep your profile up to date.
- You may not share account access or use another person’s identity.
- We may request additional verification to meet regulatory or fraud-prevention requirements.
Acceptable Use
You agree to use ExchangePro lawfully and in a way that does not harm other users or the platform.
- No money laundering, fraud, market manipulation, or attempts to circumvent security controls.
- No scraping, reverse engineering, or automated abuse of APIs beyond permitted limits.
- No use of the service in jurisdictions where it is prohibited or where we do not operate.
Fees, Rates, and Payments
Fees, spreads, and limits are disclosed in the product. You authorize us to deduct applicable charges.
- Pricing may change; we will provide reasonable notice for material fee updates when required.
- You are responsible for taxes and reporting obligations related to your activity.
- Chargebacks, disputes, or incorrect transfers may be subject to review and additional documentation.
Risk Disclosures
Digital assets are volatile. You should understand risks before trading or holding balances on the platform.
- Past performance does not indicate future results; you may lose some or all of your funds.
- Network fees, confirmations, and counterparty risk can affect settlement timing.
- You use the service at your own risk to the maximum extent permitted by law.
Limitation of Liability
To the fullest extent permitted by law, our liability is limited and certain damages are excluded.
- We are not liable for indirect, incidental, special, consequential, or punitive damages.
- Our aggregate liability arising out of these terms is limited as described in our policies.
- Some jurisdictions do not allow certain limitations; in those cases, limits apply only as allowed.
Changes, Suspension, and Termination
We may update these terms, suspend accounts for violations, or discontinue features with appropriate notice.
- Continued use after updates constitutes acceptance unless applicable law requires otherwise.
- You may close your account subject to outstanding obligations and compliance holds.
- Certain provisions survive termination, including fees owed, indemnities, and dispute terms.